WireMate Refund Policy:
Innovative Problem Solvers, Inc. wants our customers to be
completely satisfied with the function and performance of
their WireMate(s). If not satisfied, just request within 45 days of order date, a full refund (less
S&H) for a WireMate(s) purchased from this website.
2 Year Limited Warranty. Innovative Problem Solvers Inc. warrants the WireMate against defects in materials or workmanship for 2 years from order date and disclaims any liability in damages resulting from the use
or misuse of the product.
Send your request to
with your order receipt, briefly explaining the reason for a
refund or replacement. Indicate the number of units to be refunded or replaced
(specify color). We will reply via email within
24 hours with a refund/replacement authorization #. Send the WireMate(s), order receipt, request and authorization # to our operations center Sterling Molded Products, Inc. listed below. Once received, we will immediately refund your purchase price or send you
a replacement as requested.